Damaged Items
Damaged Item? We’re Here to Help.
If your MEORIN object arrives damaged, please contact us within 12 hours of delivery.
Please send:
- your order number;
- clear photos of the damaged item;
- photos of the outer carton;
- photos of the internal packaging; and
- video where available.
Please keep the damaged item and all original packaging while we review your claim.
Once the damage is confirmed, we will determine the appropriate resolution based on the circumstances, which may include a replacement, partial refund, or full refund.
Contact us at: